We value the privacy of our customers’ information and are always striving to improve our customer experience. This privacy policy describes our information practices and, in particular, how we collect, use and share the personal information we collect through our services, as defined below. If you have any questions about this Privacy Policy or our information practices, please contact us through the options provided below.

BY USING OUR SERVICES, YOU AGREE TO THE INFORMATION PRACTICES AND OTHER TERMS DESCRIBED IN THIS PRIVACY POLICY. YOU MUST READ THIS PRIVACY POLICY CAREFULLY. WE RECOMMEND THAT YOU PRINT AND KEEP A COPY FOR YOUR FUTURE REFERENCE. WE MAY ADD, REMOVE OR MODIFY THE TERMS OF THIS PRIVACY POLICY FROM TIME TO TIME BY POSTING A CHANGE NOTICE OR AN AMENDED PRIVACY POLICY ON THIS WEBSITE. YOUR CONTINUED USE OF THE SERVICES IS CONSIDERED ACCEPTANCE OF THESE CHANGES.

WHAT WE COLLECT

Information you provide to us (such as your name, mobile phone number, email address, date of birth, gender, IP address, shipping address, method of payment)

Information that we collect when you contact us, visit our sites, use our applications or mobile services. We can combine all of this information to help create better products, services and consumer experiences.

HOW WE USE YOUR INFORMATION

1. Send you the products and services you request
2. Process your order, correspond with you, respond to your transaction requests
3. Contact you through surveys to research your opinion
4. Tell you about our products and services and those of our marketing partners
5. We can combine all of your information to help create better products, services and consumer experiences
6. Help us manage our sites and services

HOW, WHEN AND WITH WHOM WE SHARE YOUR INFORMATION

With our carefully selected partners so that they can send you offers, promotions or advertisements on their products and services, we think you might be interested.

With other companies we engage to help us provide you with services where we may share your name, address, mobile phone number and email address for optimal services.

In the context of a merger, takeover, transfer, novation of the brand or the company to another company.

To help us prevent fraud or information security breach.

When required by law or government authorities.

HOW WE SAFEGUARD YOUR INFORMATION

We respect your personal information and take appropriate measures to protect it against loss, destruction, misuse, unauthorized access or modification

We seek to ensure compliance with the requirements of applicable laws to ensure the protection and retention of personal information

We have implemented a number of physical, electronic and procedural safeguards / measures to actively protect the confidentiality, security and integrity of your personal information.

We have managerial, technical, operational and physical security control measures to protect your personal information

Where appropriate, these steps may include technical measures including, but not limited to, firewalls, prevention systems and encryption.

CONSENT

By using or continuing to use our website / services, you agree that:

We use your personal information (including your sensitive personal data or information) in accordance with this policy

You have given your consent freely and voluntarily and accept this Policy

You have consented to us for the collection, storage, processing, transfer and sharing of your personal information with third parties or service providers for the purposes set out in this policy

We may also be required to share the aforementioned information with government authorities and agencies for the purposes of identity verification or for the purposes of prevention, detection or investigation, including in the event of computer incidents, prosecution and sanction of infringements.

You agree to disclose your personal information, if required, under applicable laws

RIGHT OF CORRECTION, MODIFICATION AND ERASURE

It is important that the information we hold about you is accurate and up to date. Please keep us informed if your personal information changes during your association with us. It will help us to provide you better services.

You have the right to ask us to modify, update, correct or delete your personal information available with us. If you want to do that, you can connect with our stores or our customer support team.

COOKIES

Cookies are small files sent to your computer when you browse the web. They store useful information about how you interact with the websites you visit. Cookies do not collect any information stored on your computer or device or in your files. Cookies do not contain any information that can directly identify you as a person

We use cookies for a number of reasons, such as:

i) to provide you with relevant advertising

ii) to learn more about how you interact with Shopper Hour content

iii) help us improve your experience when you visit our website

iv) remember your preferences

v) identify errors and resolve them

vi) analyze the performance of our websites

HOW YOU CAN CONTROL COOKIES

You can set your browser to refuse all cookies or to indicate when a cookie is sent to your computer. However, this may prevent our site or our services from functioning properly. You can also configure your browser to delete cookies each time you end browsing

PROCESSING AND RETENTION

As a general rule, we only keep your data for as long as necessary to fulfill the purpose for which it was collected or as required by law. However, we may need to keep your data longer to meet your future requests and comply with legal or other obligations.

MODIFICATIONS OF TERMS OF POLICY

We reserve the right to update, change, alter or modify this policy from time to time without any prior notice. Any such change will come into effect from the date of such update, change, alteration or modification.

CONTACT US

Please contact our customer support team directly with any questions or concerns you may have regarding your personal information / data privacy and our data protection practices.